Contact Insurance Company

Flooded basements pose significant risks to your property, belongings, and health. It is essential to take immediate action to clean up the water damage and prevent further issues.

Steps to Contact Your Insurance Company

• Document the Damage: Take photos and videos of the flooding, damaged items, and the cause (if possible).
• Contact Your Insurance Agent: Call or email your insurance agent to report the water damage and initiate the claim process.
• File a Claim: Provide your agent with the necessary information, including your policy number, the date of the flooding, and the estimated amount of damage.
• Follow the Instructions: Your insurance company will guide you through the claims process, including arranging for an inspector to assess the damage.

Timeline and Expectations

The claims process timeline varies depending on the severity of the damage. Typically, an insurance adjuster will visit within a few days to inspect the affected area and determine the extent of the damage.

Once the adjuster has completed their assessment, your insurance company will provide a settlement offer. This offer may include coverage for:

• Water removal and cleanup
• Structural repairs
• Replacement of damaged belongings
• Loss of use (e.g., if you cannot live in your home during the repairs)

It is important to carefully review the settlement offer to ensure that it covers all necessary expenses. If you have any questions or concerns, do not hesitate to contact your insurance agent or the insurance company directly.